Your project team will identify your hardware needs to operate Centricity. In addition, they look for ways to make your hardware scalable, allowing for future growth. 

We are your one-stop solution, offering hardware at very competitive prices. Or, if you outsource your tech needs, we will work with your provider to make sure specifications are followed. Our team of Network and Interface Specialists are of service to your practice to ensure that your connection to the Centricity system is properly functioning and working at full capacity. 

The Virtual OfficeWare Tech Support Team consists of a wide range of qualified Customer/Technical Services Engineers and Clinical Consultants who:
 
  • Are certified in Operating System Software.
  • Have expertise in our products, databases, network and related application software products.
  • Are trained to efficiently identify your situation and assign the correct team member to expedite resolution.

 

Contact Information

Service Hours:             

Monday through Friday
8 a.m. – 5 p.m. EST at 1-888-950-0688, option 2

Emergency and after hours support:  412 424 2263.

Email submission:  support@virtualofficeware.net

Online submission:  Available through password protected web access. 

Please ask our Help Desk how to establish your access.

 

Corporate Holidays*

Following is a list of commonly observed holidays:

New Year’s Day

Memorial Day                       

Independence Day      

Labor Day

Thanksgiving Day & Day After

Christmas Day

*Emergency and after hours support will be available if needed.