South Hills Eye Associates, Mary Ann Naberezny
We decided to switch software company’s years ago when we grew upset over some shortcomings with our former system. We researched new companies that offered solutions that fit our core practice needs and that also was built on a Windows platform. Virtual OfficeWare (VOW) along with the Centricity solution fit the model we were seeking. We have been a VOW customer since 2001 and are very pleased with their software solutions, customer service and support as well as their technical resources (hardware). VOW had superseded our former software company 100%.
VOW’s extended product offerings has provided us with additional efficiency over the years. We have used their electronic TimeClock solution since we became a customer. This specific product has significantly reduced the time spent in payroll tracking employees’ time; therefore, it has increased our office productivity by allowing our finance associate more time to focus on other important tasks.
TimeClock has truly benefited our practice by tracking payroll accurately (including the tedious overtime calculations) as well as the employees because we pay to the minute. This product continues to save us time and overall cost. We no longer have to waste resources using paper/ written time sheets and having our finance personnel spend hours calculating staff time…it is all automated and quickly accomplished now through TimeClock!